The Art of caring for your staff

Don’t be like Cliff, a guy I worked for many years ago, who once told me after I arrived late one morning due to a tough family situation that I would have to “make a choice between my family and my career”! Honest … he actually confronted me with that demand … and in all sincerity! That’s probably when I made up my mind to leave.

A month or so later, as the end of my last day with the company was drawing to a close, Cliff invited me into his office for what we used to call an exit interview. He asked me, in all sincerity, why I was leaving. “What went wrong?” he asked. So, I told him. “Cliff, the best way I can think to tell you what went wrong is by asking you three questions. First, what’s my wife’s name?

He really was wondering now, completely flummoxed, and very likely sorry he had asked what went wrong. But, he soldiered on, once again demonstrating he really didn’t have a clue. “I don’t get it,” he said, “what does any of that have to do with why you are leaving?”

Take A Genuine Interest 

Don’t be like Cliff, a guy I worked for many years ago, who once told me after I arrived late one morning due to a tough family situation that I would have to “make a choice between my family and my career”! Honest … he actually confronted me with that demand … and in all sincerity! That’s probably when I made up my mind to leave.

A month or so later, as the end of my last day with the company was drawing to a close, Cliff invited me into his office for what we used to call an exit interview. He asked me, in all sincerity, why I was leaving. “What went wrong?” he asked. So, I told him. “Cliff, the best way I can think to tell you what went wrong is by asking you three questions. First, what’s my wife’s name?

He really was wondering now, completely flummoxed, and very likely sorry he had asked what went wrong. But, he soldiered on, once again demonstrating he really didn’t have a clue. “I don’t get it,” he said, “what does any of that have to do with why you are leaving?”

Take A Genuine Interest 

Don’t be like Cliff, a guy I worked for many years ago, who once told me after I arrived late one morning due to a tough family situation that I would have to “make a choice between my family and my career”! Honest … he actually confronted me with that demand … and in all sincerity! That’s probably when I made up my mind to leave.

A month or so later, as the end of my last day with the company was drawing to a close, Cliff invited me into his office for what we used to call an exit interview. He asked me, in all sincerity, why I was leaving. “What went wrong?” he asked. So, I told him. “Cliff, the best way I can think to tell you what went wrong is by asking you three questions. First, what’s my wife’s name?

He really was wondering now, completely flummoxed, and very likely sorry he had asked what went wrong. But, he soldiered on, once again demonstrating he really didn’t have a clue. “I don’t get it,” he said, “what does any of that have to do with why you are leaving?”