Jessica’s leaving … what will we do now?

Filed in HIRING ARTICLES, MUNICIPALITY by on March 29, 2018

You just got the news no one wants to hear. Jessica, the one person the municipality can’t function without, is leaving. This is an absolute nightmare. What do you do now?
Hopefully, it’s not too late, and Jessica – Jessica is, of course, a stand-in for your key person or people – has not left, yet. That means you have time. But this needs to be a priority. If or when Jessica does leave, the transition will be much less painful with a bit of preparation today.

Three steps to take today to prevent disaster tomorrow …

Your best insurance policy for the loss of key employees is to document their jobs as thoroughly as possible. This can be done in three steps.

  1. Make a list of the regular tasks that each employee does. A flowchart is the most effective and efficient way to do this. There is a lot of great software to help you with this. At Ravenhill we use SmartSheet.
  2. Even if you simply have someone make a record of each key job and place it in a binder for future reference, you’ll be miles ahead if anything should happen. For each regular task, carefully document the steps that must be performed. A flowchart is ideal for showing the different steps that occur as the result of an action or decision. Anyone can easily follow the steps in an orderly, logical progression.
  3. Make the information easily accessible to other employees. This makes it much easier to train people in backup roles and for onboarding new hires. When you do need to fill a key position, Ravenhill Group makes the job much easier!

Ravenhill has the knowledge and the dedication to find “top talent” now. We specialize in municipal recruiting, and we know thousands of municipal employees on a ‘first name’ basis! Best of all, we already know who might be interested in a move to your municipality. We also have the recruiting skills required to avoid the perennial job seekers who seem to send a resume for every posted job. Remember, a hiring mistake can cost you thousands. And best of all, we can get started right away! In most cases, we will find the ‘right’ person for the job very quickly and, as a bonus, at a very reasonable price. Call us anytime at 1-888-447-5910. You’ll be glad you did – and we guarantee it!

Bruce Malcolm

About the Author ()

Bruce's background includes 30+ years of human resource management experience covering all aspects of HR administration with a clear specialty in team building and recruiting. He created and developed the concept of “Ethical Head-Hunting™”. Bruce began his recruiting career in 1971 with Prudential Assurance.

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